Refund policy

Returns

We want you to feel completely at ease when bringing Massform into your space.

If your panels aren’t quite what you expected, you’re welcome to return them within 30 days of delivery — as long as they’re still in original condition and packaging, and haven’t been installed or used.

To start a return, just email us at info@massform.com with your order number — we’ll guide you through the process.

If your order arrives with any damage or something doesn’t seem right, please reach out to us within 7 days of receiving it, and we’ll do our best to make things right.

Refunds

Once we receive your returned item and inspect its condition, we’ll issue a refund to your original payment method. This usually takes 5–8 business days after we’ve confirmed everything’s in good shape.

Please note:
– Return shipping costs are not covered, and original shipping fees (if any) are non-refundable.
– Custom or modified pieces are not eligible for return or refund.
– If the product shows signs of use, damage, or missing parts, we may be unable to issue a full refund.

We’re a small team that cares deeply about what we create — and we’re here to make sure your experience feels as thoughtful as the product itself.

89%

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11%

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Fantastic little totebag with a touch of creativity

Some bags look good only when putting down, but the Rothko Tote surely looks great on my back! Not only was it versatile for everyday commute, it is sleek, stealth and stylish, well-suited for most attires dressing up or down. The tote is PACKED with compartments and I like how everything can just sits nicely in their own designated place without dangling. The only thing I would add is a little pen pouch but I guess given the circumstances it might seem obsolete. The bag is not expandable and has a relatively slim silhouette so don't expect to put on a truckload, but if you're looking for a nimble EDC bag paired with a artistic flair, I would 10/10 recommend the Rothko Tote.

Form and Function meet for beautiful panels

Not only are these panels beautiful works of art, their function as absorber/diffuser is top notch. Using in my audio room, the sound is much better with the Massform panels, than my previous panels.

Love them

These are perfect if you’re looking for acoustic panel to bring down sound reverberation and also look cool. I love the quality of these panels. The metal frame makes it very classy and unique. I haven’t installed them on the wall of my game room yet but I can feel the difference already. Packaging was also very professional; drywall anchors and screws were included in the box.

Well Designed and Wife Approved

Anesthetically, the panels are well designed. My wife loves them, although she wasn't much help in choosing the design. The 3 panel application really fits our living living room layout.I hope they provide dimensions that better accommodate a complete wall application down the line

Nice metal frame, beautiful and functional acoustic panels that double as art.

These are awesome panels! With the solid well-built metal frame, they do have a slight weight to them but more of a solid feel than bulky. The panels were all symmetrical and look even lined up on the wall. As far as performance, they do a great job and have comparable results to a 2'x4' owens corning trap. I lined these up along a window frame to cover up the window and to quiet some of the traffic noise and there is actually a significant difference with them installed. Of course the room is already treated, but these not only became the centerpiece, they also helped focus the sweet spot in the room where the vocalist stands. They have become a conversation piece as well. Some people ask if it's just art and I explain to them that it is designed after famous architecture and show them the pictures in comparison. It really does change the point of view and how you look at them. I really do love that they are functional art. It's up to you if you find the price worth it, but I do love how they tie the room together, make for an interesting look, and really help lower the noise floor in the room. I have built regular panels for significantly less, but they weren't as creative, didn't have a metal frame, and definitely weren't expertly cut into a piece of art! The only reason I took off one star was one of the panels actually had pieces of the design loose and floating around in the box. It had become unglued. For the price, I was expecting a panel that would stay together a little better. Nonetheless, I'm very happy with them and a little hot glue fixed it right up as it was obvious where the pieces went.

Refund policy

Returns

Refunds

Let customers speak for us